Help Center

TORONTO FORENSIC INSTITUTE

help center

frequently asked questions

KNOWLEDGE BASE

Upon logging in TFI email, click the “Reset Password” option and follow the email instructions sent to your personal email. If this does not work, contact IT at help@tfi.education to reset your password.

Contact TFI IT at help@tfi.education or Click the “Forgot Password” link in the TFI LMS login page.

In our registration page, upload the necessary documents that is asked in PDF, PNG or JPG format only. 

Login to your TFI LMS account, proceed to your course and open the link “How to Join a Live Class”

No, you do not need to login each course separately. You will find all your courses in your TFI LMS dashboard.

The TFI Learning Management System is the platform to use in your online learning journey.

Contact our help desk specialist as soon as possible or  send an email to help@tfi.education. 

TFI Help Center

Contact a technical expert directly by chat or email, submit a ticket describing your problem or chat online with someone who can help you right away.

  • Live Chat
  • Email Support: help@tfi.education

Computer System Requirements Specifications for TFI Learning Management System

Please ensure you have a personal computer (PC) or Macintosh (Mac) computer available for your courses with TFI. This is a list of basic computer system requirements to use TFI LMS. It is always recommended to use the most up-to-date versions and better connections. TFI LMS will still run with the minimum specifications, but you may experience slower loading time, and its hosting infrastructure is designed for maximum compatibility and minimal requirements.

TFI LMS is best viewed at a minimum resolution of 800×600. If you want to view Canvas on a device with a smaller screen, we recommend using the TFI LMS mobile app.

Operating Systems

  • Windows 7 and newer
  • Mac OSX 10.10 and newer
  • Linux – chromes

Computer Speed and Processor

  • Use a computer five years old or newer when possible
  • 1GB of RAM
  • 2GHz processor

Internet Speed 

  • Along with compatibility and web standards, TFI LMS has been carefully crafted to accommodate low bandwidth
  • Minimum of 512kbps

Screen Readers

  • Macintosh: Voiceover (latest version for Safari)
  • PC: JAWS (latest version for Firefox)
  • PC: NVDA (latest version for Firefox)
  • There is no screen reader support for TFI LMS in Chrome

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